Shipping Information
At Saplaay, we aim to provide you with the best shopping experience, including reliable and efficient shipping options. Below are the details regarding our shipping policies:
Free Shipping within Pakistan
- We offer free standard shipping on all orders within Pakistan.
- Standard shipping typically takes 3-5 business days from the date of dispatch.
Express Shipping
- For faster delivery, we offer express shipping within Pakistan.
- Express shipping ensures that your order is delivered within 1-2 business days.
- An additional charge applies for express shipping. The exact cost will be calculated at checkout based on your location.
International Shipping
- We offer international shipping to select countries.
- Shipping costs for international orders vary based on the destination and the weight of the package.
- The exact shipping cost will be calculated at checkout.
- International shipping delivery times vary by destination, generally ranging from 7-21 business days.
- Please note that international customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country.
Order Processing
- Orders are processed and dispatched within 1-2 business days after payment is received.
- You will receive a confirmation email with tracking information once your order has been dispatched.
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the carrier's tracking portal to stay updated on the status of your shipment.
Delivery Issues
- If you experience any issues with your delivery, please contact our customer service team at saplaay@gmail.com
- We are committed to resolving any problems as quickly as possible to ensure you receive your order in a timely manner.
Thank you for choosing Saplaay! We appreciate your business and are here to help if you have any questions or concerns regarding our shipping policies.